Well Done Lloyd! (26th Feb 2010)
John Coleman (ACTON Group CEO) received the following fantastic email from an owner last week (see next page).
The ACTON Group congratulated Lloyd Pieri by presenting him with a bottle of Veuve Clicquot and the team at ACTON Central took Lloyd out for lunch yesterday as a reward for all his recent efforts in the Property Management department.
We have also found out that Lloyd’s partner is due to give birth to their first child on Monday the 1st of March – Labour Day!!
“I'm writing to you today to advise you of the outstanding service we have received over the last few years from your Executive Leasing Manager, Lloyd Pieri.
We have purchased a few properties over the last 10 years from Acton Central, and Lloyd has been responsible for their leasing for the last 3 years. We have always found him to be very professional, honest and very hard working. Nothing is too hard for him and his levels of customer service to assist us and our tenants are exceptional.
Just recently we have sold one of our properties through your Sales Team, and Lloyd has beautifully co-coordinated the communication between the tenants that he knows well and a new face they hadn't met before from the Sales Division. The sale of the property went through after one week, so the disruption has been minimal to our tenants.
We have thanked Lloyd personally but would be grateful if you could express your gratitude to him because he represents the face of your company for us.
I'm not sure if you have an employee of the month or similar but please understand your clients of 10 years, fully appreciate his work. A company is only as good as their staff. Kind regards Mr & Mrs C <Name Withheld>."
WELL DONE LLOYD AND KEEP UP THE GOOD WORK!
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